Our commitment to protecting your data rights
Last updated: June 2026
sage ware is committed to protecting the privacy and rights of individuals in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and explains your rights as a data subject.
sage ware acts as the data controller for personal information collected through our website and services. As the data controller, we determine the purposes and means of processing your personal data.
Contact details:
sage ware
145 Richmond Street West, Suite 400
Toronto, ON M5H 2L2
Canada
Email: [email protected]
We process personal data based on one or more of the following legal grounds:
As a data subject, you have the following rights:
You have the right to request a copy of the personal data we hold about you and information about how we process it.
You have the right to request correction of inaccurate personal data or completion of incomplete data.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.
You have the right to request that we limit how we use your data in certain circumstances.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making in our services.
When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or transfers to countries with adequate data protection laws.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the nature of the data and the purposes for processing.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or we receive a high volume of requests, we may extend this period by an additional two months, in which case we will inform you of the extension.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. You may contact the supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.